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ApptioOne

ApptioOne

Overview

What is ApptioOne?

ApptioOne from Apptio, an IBM Company, unifies financial and operational technology data into a unified model built on a taxonomy of cost categorization. Utilizing sophisticated allocation rules along with focused metrics and KPIs, the solution enables organizations to answer strategic…

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Recent Reviews

ApptioOne Review

7 out of 10
November 02, 2023
Incentivized
At the moment we are using it to create mostly reports for finance and technology, showing the CIOs and as well the CTOs, different ways …
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ApptioOne Review

8 out of 10
November 02, 2023
Incentivized
We are consulting with various companies. One specific is we're working on value realization of applications and services.
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

3 videos

Apptio Review: How does it stack up for an IT Finance Manager?
04:45
Apptio Review: It's all this Business Management Director uses
07:00
Apptio Review: How the Bank of Ireland found Apptio stacked up against the rest
08:47
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Product Details

What is ApptioOne?

ApptioOne from Apptio, an IBM Company, unifies financial and operational technology data into a unified model built on a taxonomy of cost categorization. Utilizing sophisticated allocation rules along with focused metrics and KPIs, the solution enables organizations to answer strategic questions about their technology investments and accelerate budgeting and forecasting processes. By explaining investments and variance to plan more quickly to constituencies and executive management, organizations can uncover opportunities to optimize cost structures, reduce risk, and accelerate growth. The higher tier ApptioOne Plus also unlocks the resources to accelerate business strategies by streamlining applications and operations and deepening business unit partnerships with a collaborative approach to investments.

For CIOs and IT Finance Leaders in organizations with $75M+ in IT spend who need to make quick decisions to capitalize on market trends and drive business innovation. These decisions need to be based on a complete view of their IT cost structure and its value to the business. ApptioOne is financial management software that creates a shared understanding between technology leaders, finance, and the business of the fully burdened cost of technology and accelerates analysis, optimization, funding allocations, and planning cycles.

Unlike spreadsheets coming from multiple systems of record, ApptioOne unifies financial and operational data into an industry-standard taxonomy of cost categories and allocation rules and provides a standard set of metrics and KPIs to ensure organizations can answer the most strategic questions about investments faster and reduce time spent budgeting and forecasting.
  • Financial Management is the fastest Apptio solution to deploy and utilize. It requires one person with no advanced programming or DB skills needed, and data sets that are already in place.
  • Customers don't have to start with the annual budgeting process, but can purchase and deploy within the first quarter of their new year. Starting with a monthly variance analysis and/or first quarter forecast, user can get up and running with a budget that is already built, to eliminate the annual budgeting process when moving into rolling forecasts.
  • Through insights and analytics into their labor, vendor, cloud, asset and project spend, customers can find discretionary spending as a percentage of their IT budget.
  • Customers can reduce budget variance via increased budget accountability and accuracy, to save money that was tied up in contingency.
  • Custom reports and data visualizations can be created, or users can select from a broad menu of out-of-the-box content for rapid distribution of executive ready, actionable insights.
As a whole, ApptioOne helps organizations classify, categorize, and consolidate IT spend so technology investments are directed to the highest value-add opportunities.

Additional products in the ApptioOneMX product family include:

ApptioOne Demand

Budgeting for demand is a challenging process, as spreadsheets and other customer solutions do not provide enough fidelity to generate accurate forecasts. Without specific insights into demand from business units, IT orgs do not know how much to budget and how to forecast costs.

ApptioOne Demand provides collaborative demand capture, planning and management tool that aggregates demand for IT services from the business units who consumer them to help organizations plan for the demand of the resources they provide to inform their overall IT spend, with integrated collaboration tools to communicate cross-organizationally and build plans as teams.

ApptioOne Demand enables users to cohesively structure their demand planning processes to more accurately and efficiently manage demand and reduce budget inaccuracies caused by limited oversight.

Why is this important? Inaccurate projections of future demand encourage budget padding and undercut investments in growth opportunities, which undermines partnership cross-organizationally. Chasing down demand estimates from business units slows down the planning process and makes it almost impossible to deliver timely, accurate unit rates and project costs.

From a supplier perspective, users can capture business service demand on internal IT services/resources to help owners understand their incoming demand needs and its variance to previous years. From a consumption perspective, Demand users can capture technical service demand from internal IT services to help owners understand aggregated demand needs for the upcoming period and variance from previous periods.

ApptioOne Demand helps users to:

Source and aggregate demand for services with a standardized, shared framework to streamline, and reduce time taken to complete, the planning process.

Plan, track, and manage consumption to lower overall IT spend or redirect investments by reducing waste, eliminating duplications, and aligning investments to strategic priorities thanks to collaboration, active management and analysis tools.

Improve unit rate accuracy to reduce the time spent forecasting, increase Showback clarity, and utilize variance analysis to redirect resources to higher-value activities.

Influence Demand: Strategically price services to shape Demand and recover costs with transparency and accuracy from the business.

ApptioOne Billing

Mature IT organizations with Costing and Planning incorporated need a proper chargeback process for their organization. ApptioOne Billing aims to provide a defensible and predictable bill to business consumers that communicates IT costs in the language the business understands - providing increased transparency around the cost of delivering IT services and have shifting conversations with the business from cost to value. This leads to better partnerships with business stakeholders and more time for value-driven activities.

Homegrown systems are unwieldy and time consuming, delaying decision making and prevent defensible communication, Apptio delivers an automated cost recovery system for monitoring consumption by business units, delivering a bill with accurate IT costs and defensive allocations and setting pricing strategies that influence behavior. It also allows users to reallocate the time spent supporting manual consumption cost models (salary and effort costs) to higher value uses.
  • Cost Recovery: Determines the proper billing amount from each business unit using business rules.
  • Consumptive Billing: Ensures the amount being billed is not only accurate, but also explainable to business units.
  • Unit Rate Billing: Exposes the levers business units can use to mitigate costs and reinvest in higher value IT activities.

ApptioOne Benchmarking

The value of on-demand, self-service benchmarking is that it allows users to look at their actual data against benchmarks in order to understand where they stand, as well as to use as objective data points in communication with the business to justify or defend spend decisions, demonstrate efficiency, or recommend optimizations. Benchmarking allows users to do their own discovery to find opportunities to improve based upon variances they find from benchmark data. It is not like traditional consulting in that it does not provide recommendations for improvement.

In addition, Apptio Benchmarking provides self-service peer comparisons of IT spend over time, enabling an ongoing process for tracking performance, validating decisions, and identifying areas for improvement. Users can compare actual IT costs to benchmarks side-by-side to create demand plans and budgets, conduct scenario analysis and explore variance drivers with access to underlying actuals. Access to a full benchmark data set helps IT organizations understand how each metric is calculated.

Users can:
  • Validate spending levels with a view of actuals vs. self-selected benchmarks to know where the business stands relative to peers using trending comparisons.
  • Monitor progress by identifying areas of risk, setting targets, and evaluating improvement efforts.
  • Identify improvement areas and use relevant, credible peer benchmark data as objective reference points.
  • Set targets and track progress with trending comparisons.
  • Know where a business stands versus the best and worst in its class with box plot distributions for each data point

ApptioOne Features

  • Supported: Data ingestion and modeling
  • Supported: Analytics and reporting
  • Supported: Budgeting and forecasting

ApptioOne Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesCan be used by customers in any country
Supported LanguagesEnglish, Japanese

Frequently Asked Questions

ApptioOne from Apptio, an IBM Company, unifies financial and operational technology data into a unified model built on a taxonomy of cost categorization. Utilizing sophisticated allocation rules along with focused metrics and KPIs, the solution enables organizations to answer strategic questions about their technology investments and accelerate budgeting and forecasting processes.

Microsoft Excel, ServiceNow IT Business Management, and Nicus are common alternatives for ApptioOne.

Reviewers rate Usability highest, with a score of 8.1.

The most common users of ApptioOne are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(184)

Attribute Ratings

Reviews

(1-25 of 41)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ApptioOne as our primary source for costing out applications, projects, and services. It allows us to much more accurately determine the services driving our costs, using the ATUM model. It also provides us with the unit costing ability that supports business cases and strategic decision making. ApptioOne is what we use to charge costs back to the consuming businesses, providing transparency into the value or profitability of different business lines.
  • Dashboard/data visualization
  • Allows for complex modeling to fit your business
  • Easy to navigate for the end users
  • Additional flexibility around report layouts
  • Quicker navigation in ITP
  • Increased functionality around building dashboards in Apptio BI
ApptioOne provides a level of transparency that our finance, IT, and business partners have always wanted but never would've had otherwise. It promotes great collaboration and decision-making across the different groups.
November 28, 2023

The best review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ApptioOne is used in a couple of different ways within my company. We look at cost of IT and the value it gives back to the business. UPMC is a healthcare company that I work for and we used ApptioOne to levergae the decision to go to a single EMR. Through this inititive we look to make more decisons this way. By looking closly at IT cost and value we save money to give the best patient care possible
  • User Friendly
  • Leverage Business value
  • Create better discussions with C-Suite to make informed decisions
  • Apptio BI
  • Use of AI
  • Clearly models
It is well suited in situations where you want to look at total cost of a particular application(s) and if we can potentially retire it or buy something that gives the business more value. By looking at value we are able to drive innovation and lower cost to give the best patient care.
November 02, 2023

ApptioOne Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are consulting with various companies. One specific is we're working on value realization of applications and services.
  • It's able to aggregate various data sources, specifically financial and operational data across multiple systems. So even if the company has various systems internally, it's able to aggregate them to be able to paint one picture.
  • I think depending on the organization's use cases, some of the configuration could be very complicated and hard to manage over time.
It's best suited for mid-size to enterprise companies that have a large IT spend, both cloud and applications and end-user services that need the help to be able to aggregate the information and be able to paint the picture of what it costs. Not suitable, maybe a smaller company.
October 26, 2023

NIce Job

George Kimberly | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use ApptioOne for the Appliction TCO for entire organization
  • OPEX Budgeting
  • OPEX Actuals
  • Show costs for IT
  • Good dashboard for CIOs
  • Ease of Use
  • Easier out of the box BI Reporting
Good for reflecting technology costs for decision making Not recommending for reflecting projects costs yet
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use ApptioOne for Technology chargeback to our business clients and cost transparency using the business taxonomy framework
  • Cost allocations
  • Transparency of costs
  • Holding large volumes of data
  • Lack of financial locks from prior periods
  • Reporting
ITP gives the ability to plan at the detailed resource level and build internal labor cost pools. Level of detail we are tracking for cost transparency is pretty granular, but Apptio is a good tool for that. We do 3 year glidepaths and it is difficult to forecast out that far without performance issues
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ApptioOne as a data consolidation and reporting tool. We are composed of several small corps and having the ability to see financial information in one consolidated view is tremendously beneficial for us. We primarily use ApptioOne to track/ report financial variance reporting.
  • Consolidation of financial information across multiple entities
  • Provides end users with easy access to meaningful financial information
  • Shows trends in data over time
  • Apptio has great OOTB reporting tools but there is opportunity for improvement in OOTB analytics solutions
  • Models can be prohibitively complex
  • End-user interaction with reports is desired. ApptioBI still seems early-stage
ApptioOne is well suited at creating a standard data model that works across the various entities in our company. We're able to track and trend our spend in meaningful ways and democratize our financial data, enabling better decision making.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Several use cases: Conduct Chargeback for IT Finance, Monthly, Quarterly and Annual Forecasting and Budgeting, Planning, Application Rationalization, IT Cost allocations, IT Cost Optimization, Technology Transformation, IT CapEx forecasting and planning, Validating Project and Portfolio planning, IT Infrastructure Optimization, IT Architecture decisions, Business Architecture decisions, Software Cost management, Software Asset optimization
  • Iterative development of IT Cost Model
  • Quick calculations for scenario planning
  • Versioning
  • Time taken for recalculation
  • Templates and knowledge assets for container cost allocations
October 25, 2023

ApptioOne review

Brian Webster | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I do the configuration of ApptioOne and assisting user in CT and ITP.
  • great out of the box reporting
  • Easy to configure
  • flexibility with customize reporting
  • I find reference data in It Planning frustrating. fixing the errors can be diffcult in my opinion.
ApptioOne does a great job in user experience and visualizations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cost transparency for IT is our primary use case. That enables accurate budgeting and forecasting of technology cost for the organization. We use ApptioOne for reporting IT costs and cost drivers to executive stakeholders to drive accountability for decisions impacting technology cost. Apptio One helps us to understand and communicate the cost of IT in terms that resonate across finance, IT, and operations; namely by application, service line, and consuming business unit.
  • The ATUM model and its configuration provide a trusted taxonomy for costs
  • The participative planning and budgeting process enabled by the product increases transparency into forecasted cost and allows for understanding service options prior to costs being incurred.
  • The loading of data through APIs eases data refresh processes
  • Persona based reporting views
  • Calculation times
  • Out of the box reporting for operational business value measures, e.g. revenue, market share, etc.
Fantastic tool for IT financial management, a quick win for any IT finance team that wants to move away from spreadsheet based budgeting and planning. It enables cost center owners the ability to enter and manage budget line items so there's far more accountability for the budget plan. Cost transparency is a fantastic module but takes more time to configure, test, and educate users on the reporting.
October 25, 2023

ApptioOne is GREAT

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Red Hat uses ApptioOne to make decisions that are strategic and better aligned with our goals. ApptioOne helps us understand the costs that make up applications, services, and IT Towers, providing a total cost of ownership. Having a total cost of ownership helps us understand how much something costs and helps us make informed, data driven decisions.
  • Forecasting
  • Transparency
  • Insights
  • Calculation speed
  • better advanced reporting features
  • more datalink options to connect directly to things
ApptioOne should be required for all IT companies. Having this visibility and transparency into IT Costs make it easier to make data driven informed decisions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization utilizes ApptioOne, specifically the IT Planning forecasting and budgeting module, to build our $300M+ budget from the bottom up. The module makes it easy to identify line items that should not be included in the budget, as well as items that can be highlighted as potential cost-saving initiatives. We successfully managed a 10% budget cut ($30M+) by using IT Planning, which wouldn't have been possible without the use of the module.
  • Bottoms-up budget approach
  • Numerous views of data/line items to highlight potential duplicates in budgeted items
  • Fully fleshed out labor roster that seamlessly rolls up into the total budget/forecast
  • Filters are sometimes "sticky" and do not reset, causing the user to continually repeat clearing filters
  • The ability to add a "vacancy factor" for different roles or account codes within the labor
  • Headcount is not necessarily correct on the KPIs. The system aggregates open positions by months left in the year, which makes the actual headcount much higher than shown
The IT Planning module within ApptioOne is great for companies with large budgets and numerous end users that need to access the same data. Each budget owner is able to make changes within the system instead of each different area sending finance Excel documents. Bottoms-up budgeting makes it easy to identify gaps in data or potential areas to remove for cost savings.
October 24, 2023

Technology Finance

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ApptioOne for our annual planning process to provide actionable insights to our senior leaders in order to make real time decisions based on data driven analysis.
  • Allocate IT costs to Business Units
  • Budgeting and Forecasting
  • Data integration and automation
  • More customization of ITP user interface
  • Performance improvements when working with large data volumes
  • Apptio BI lacks some of the functionality vs. competitors
Financial management - unified model Budgeting and Forecasting Cost allocation modeling
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use ApptioOne to manage the forecasting and budgeting for total IT Spend. We were primarily using spreadsheets and loading the details into our corporate financial management system and had very little visibility to total company view or spend tracking prior to formal monthly reporting. This made it very difficult for our delivery managers to asses how projects were tracking or give the organization the opportunity to redeploy unspent dollars.
  • Real time updates (everyone sees what you input in right away)
  • Automatic saving of details when changes are made (no lost changes)
  • Automatic calculation of internal labor spend
  • Ability to send other end users your layouts without making it public
  • The comparison calculations are confusing vs industry standard (comparing target to forecast shows as a negative is under spent) in my opinion.
  • Need the ability to expand all items in the view with multiple grouped items
  • No way to retract your mistake with an Undo button in my experience.
  • Ability to hide/grey out unused tabs in Contracts and Labor Activity
My teams have been able to self serve multiple times to get the details they are looking for when reviewing forecast vs actual spend. They can easily download their reporting needs to bring to their business stakeholders. They can view when other departments make forecasting changes to their projects and track their spending to their budget. They can sort their spend by project, cost type, or vendor easily. There are some difficulties when using the system for users who are not in it often so the ability to push layouts to users without making them public would be helpful as a person in IT Finance in my opinion.
October 24, 2023

The system you need

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use it for day to day management of IT spend and support of the CIO making business driven decisions.
  • Allows finance group to manage at a very detailed level
  • Easy to flow and export data from system
  • Better visualization that allows for improved storytelling between finance and biz ops team
Perfect for any large technology organization that has multiple systems
Jennifer Downs | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Apptio to provide cost transparency and total cost of ownership to business users and application owners. We also provide details about IT expenses in our Bill of IT module
  • Provides our application owners with a total cost of ownership for their applications
  • Allows our IT spend to be more transparent to our business partners
  • Supports our TBM office and practice across our organization
  • Better integration and automation between ITP and CT
  • More proactive, real time notifications related to performance
ApptioOne provides our business customers with transparency and details related to their IT spend and allows them to make informed, impactful decisions. Total Cost of Ownership gives application owners insight into their expenses and allows them to use that information as a lever of change.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
we use ApptioOne to allocate the IT cost to all Business Units and keep the cost model up to date. It helps in budgeting and forecasting. The tool helps us in cost model based on divisions and projects as data is well integrated with aws tags.
  • It helps us allocate the IT cost to all Business Units and keep the cost model up to date
  • Helps in budgeting and forecasting
  • Enhance decision making
  • There could be more customization capabilities be added in product
  • The data loads slowly
  • There is very little documentation available to understand the product
It is well suited for budgeting, forecasting and divisional cost reporting. It is not suitable for cost optimization for which there are other Apptio products.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The budget planning and comprehensive capability to combine various products is very useful.
IT planning is made easy with cost forecast and helps manage multiple team requirements . Easy to understand and present data to management to make decisions. Excellent support and fixes.
  • Build budget and forecasts
  • Optimize cloud billing
  • Visualization of data
  • Great user interface
  • Latency
  • Documentation for new users
  • More customization needed
  • Benchamarking to other industries/verticals
Translate accounting financials into IT financials and manage/track cloud spend.
It helps distribute and allocate costs amongst consumers more fairly based on usage.
I would like to see better performance while analyzing large data sets
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to categorize, manage, and forecast IT Spend in a simple way that allows users to make IT investment decisions based on finacial and operational data
  • Visualize costs
  • Automatically import data
  • Intuitive design and reporting
  • User interface sometimes is difficult to navigate when switching modules
  • Would like to see some really good looking forms to build with editable tables
  • Response times are improving, but could be better
It is expensive - you have to be all-in with management sponsorship and wide adoption to make it worth wile
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We were in need of a forecasting tool to replace an archaic spreadsheet process. ApptioOne filled that need, allowing over 100 users simultaneously to review and update forecasts with greater accuracy and simplicity. The abilities to quickly review past month's spend, project labor and nonlabor spend for future months, and to used named resources for labor are outstanding. As a manager of ApptioOne and Forecasting this tool has helped provide simplicity and organization to a process involving lost of people.
  • Providing visibility into IT Spend from the GL
  • Securing data by Department, Portfolio, or Business Unit
  • Quickly comparing plans month over month or year over year with IT Planning
  • More automation and better integrations between IT Planning and Cost Transparency Reporting
  • Easier look and feel for IT Planning and Forecasting interfaces
  • The ability to add more complete metadata when planning, including custom fields
ApptioOne is really good at showing current spend, budget, forecast in quick and easy to understand tables or reports. The forecasting pieces of the ApptioOne IT Planning module allow you to quickly review and see past month's spend right next to future projection. You can easily do the review and edit future forecast all on the same screen. Some of the data associations and automations could be improved, such as integrations with external reporting systems and pulling in hours actually billed to projects. It also does not excel where budgets are not month over month.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ApptioOne unifies financial and operational data so I can make decisions on the team I run. It helped me focus on the right KPIs.
  • It let me categorize costs of my efforts in legal to see if they matched the effort.
  • It let me get answers to my boss in a few hours rather than weeks of playing with Excel.
  • It let me not need live in Excel.
  • Sometimes speed was slow but it is number crunching
Answer ad hoc questions fast
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ApptioOne was brought in to help us gain visibility into our true technology spending. Everyone understood the initial budget (on paper) and individuals understood their specific spend throughout the year, but we were lacking the ability to connect all of the data points in a cohesive manner and report out on that data. We were unable to determine if our spend was truly in line with our proposed budget, and we were also concerned with cost-overruns that were occuring with regularity. ApptioOne brought our data together in a way that allowed us insight and changed the way we make decisions during our budget year.
  • Reports are incredibly easy for users to access and interact with
  • Budgeting and reporting are faster and more streamlined
  • Seperating tech spending into categories, such as service, is incredibly helpful
  • Reporting can be somewhat limited in configuration options
  • BI tools have more options and configurability and ApptioOne could use those as examples
  • Reports are consumed on-demand but there is little ability to schedule reports and notify users
We have found Apptio to be incredibly well suited to our budget and spend practices, and it has proven to be invaluable when it comes to delivering visibility to the true cost of technology within our organization. The reporting, for users who access Apptio regularly, is powerful enough to provide value right "out of the box", and while there is room for improvement with regard to features, the tool meets the needs immediately... which is not something I can say about many other solutions we have implemented over the years. The only area I have found Apptio lacking, and in that barely so, has been notifications and email distribution to users who don't access the reports and dashboards on-demand.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for budget planning, periodically checking and validating budget status. We also have product, service and other type of contracts added to Apptio. IT leadership also uses it to for departmental budgeting. Before Apptio we did not have a proper tool for the mentioned use cases, we had complex Excels for this purpose.
  • Financial data management
  • Simple menu structure
  • Extensive capabilities
  • General training for usability
  • Dark mode
  • Ability to edit and share views
Tracking budget and spend for a department seems relatively easy, but heavily depends on the data source. Also a cool feature to manage user access based on required privileges. Easy to connect to other tools. Visualization looks good, but sometimes menu options are not straightforward for users who are not spending a lot of time in the tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ApptioOne to calculate the total costs associated with a product, service, or solution, including both direct and indirect costs.
  • Gain insights into the true costs of their IT investments.
  • Allows users to track and analyze various cost drivers, including hardware, software, labor, and other expenses.
  • Some users have reported that the user interface can be difficult to navigate and can be overwhelming for new users.
Well-suited scenarios: IT financial management: ApptioOne is designed to help organizations manage and optimize their IT spending. It is well-suited for scenarios where IT leaders need to gain better visibility into IT costs and identify opportunities for cost savings and optimization.
Less appropriate scenarios: Small organizations with limited IT spend: ApptioOne can be a powerful tool for IT financial management, but it may not be cost-effective for smaller organizations with limited IT spend. For such organizations, simpler and less expensive solutions may be more appropriate.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ITP Planning for our annual budget season as well as our financial forecast. It makes is easier for all users in our IT department to budget for the fiscal year, we do a bottoms up budget which allows us to build from scratch and helps maintain data integrity for all users.
  • IT Planning - Budgeting
  • IT Planning - Forecast
  • Cost Transparency
  • Making Apptio one a little more user friendly to build reports
  • Make integration between ITP and CT more standard rather than manual
Definitely recommend Apptio one for other users especially in the budgeting, forecasting and financial areas. We're still working on mappping our own TCO for applications. We're getting close on our end, but most likely when our APP TCO is fully functional, we would then be able to use our information to make better financial IT decisions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it at the moment as a forecasting, variance and reporting tool. It is the hope that within the next 2 years we will implement Bill of IT module so we can bill out to our business units based on the information that we currently have flowing in through Apptio.
  • One stop shop for cost
  • Ability to customize reports
  • Forecasting capabilities
  • Support from Apptio, Support queue as well as responsiveness
  • Apptio BI is a poor product, needs more development
  • Better communication of new features, updates
For all of our cost reporting and forecasting Apptio is the perfect tool. We are able to quickly and accurately able to respond to our stakeholders needs. We have been able to build trust within our organization for the numbers within the tool and that is continuing to improve.

As we mature as an IT organization, we would like to move the information into more of a self service reporting tool like Apptio BI is supposed to be. But, as it currently stands there are too many guardrails and hinderances within the software that make it almost useless for most use cases that we present to it.
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